Spam filters are great for keeping our inboxes clear of all kinds of junk, but they also sometimes accidentally filter out stuff we want to receive.
Since your email provider probably uses some type of spam filter, please do the following to make sure that you receive our emails.
Follow These Instructions for Gmail:
1. In your inbox, locate an email from Susie and Otto Collins or firstname.lastname@example.org
2. Drag this email to the “primary” tab of your inbox.
3. You’ll see that our emails will go to your primary folder in the future!
For other email service providers (Yahoo, AOL, etc.) please add us as a contact in your address book. Further instructions can be found here.